Terms and Conditions

Return PolicyAt Amano Artisans we want you to be thrilled with your purchase, all unworn merchandise, excluding *special orders, may be returned within fifteen (15) days after receiving the order, shipping charges will not be refunded. The customer is responsible for shipping and handling costs of the return.
Please keep in mind that all of our pieces are handcrafted from natural materials and are one of a kind, therefore the colors, materials, sizes and finishes may slightly differ from the pictures and information on the site.
Customers must notify us of any order discrepancy within seven (7) days of receipt of the order.
Please send us an e-mail to support@amanoartisans.com*Special Orders are non refundable or returnable (no exceptions). Special orders may be canceled within 72 hours.

Shipping and Delivery

All orders will be shipped within 2 business days via USPS mail and can be tracked at www.usps.com
Special orders or orders that are not available in stock will be delivered within 4 to 5 weeks.  Some delays may occur due to material scarcity.
If an order can’t be produced you will be notified within 72 hours and we will issue a full refund.